Step 4 of 6
Demo Motors, fictionalThe signed deal is reconciled cause by cause
Demo Motors certified an Elantra lease like the one in step 1. The customer then signed at a higher payment, with a ceramic coating they never agreed to and a dealer commission added.
Reconcile walks from the certified payment to the signed one, one cause at a time. Legitimate changes, such as more miles or a different credit tier, are explained. Anything else is red and opens a case.
Reconciling the signed contract against the certified offer.